Saksbehandling
The municipality shall gather the information necessary to decide the case. Then a decision is made. You will usually receive an explanation along with the decision. You will always receive an explanation in case you are unhappy with the decision. If the reason is not included, it can be obtained by contacting the municipality before expiry of the deadline for appealing the decision.
Saksbehandlingstid
The municipality shall consider the matter as soon as possible. If the matter cannot be settled within one month, you will receive written notification of the reasons for this. You will also be informed when you can expect the decision to be made.
Appeal Option
If you are dissatisfied with the decision, you can appeal to the municipality within three weeks of receiving it. Explain why you are dissatisfied and why you think the decision should be changed. Please contact the municipality if you need assistance. If the municipality upholds its decision, the matter will be forwarded to the county prefect, who determines whether the appeal should be accepted.